Refunds and Returns
If for some reason, your order does not show up or is damaged in transit, we will ship you another package or issue you a full refund as per your request. If however, you received a partial order, we will issue you a full refund, and then charge your Credit Card again for the remaining balance (so you are fully refunded, and then charged only for the product (s) you received).
We will ask you to first allow 30 business days from the day the order was shipped. If after those 30 days, you have not received the package, or if you received any notification that your package was on hold or returned to sender, please send us a ticket (Refund Section) and we will take care of your request promptly.
AllDayChemist has 100% satisfaction guarantee. If for some reasons, you are not satisfy with the quality of the products, please contact us within 45 days of receiving the products and we will issue a free reshipment or refund for that product. Queries receiving after 45 days of delivery will not be entertain.
We appreciate your kind understanding in this matter.
Please Note: If you have any queries regarding your transaction, please contact us by sending a mail (or ticket from the Support Section) or call us at 213-291-2588.