John

Eventually received my order

Eventually received my order. Went through the credit card process which was seamless ONCE customer service rep provided requisite info. Prior to this I attempted to wire transfer funds to their provided bank acct info - this was the only option offered, initially. For whatever reasons, and given the occasional complexities with international wire transfers, I ended up wasting $70 in fees as the wire transfer failed. Would it not be simpler to just offer the credit card processing method at the outset and dispense with the wire transfer nonsense? Just add a 3% fee to the transaction to cover your costs and be done with it.

October 23, 2018

new customer

Great prices but short expiration dates

Great prices, however, very short expiration dates.I received 3 tubes of RetinA .25 expiring in 6 months and 3 tubes of .5 expiring in one year. I hope I finish them by the expiration dates!

October 23, 2018

Anonymous

Communication?

Trying to order my second refill using a credit card again, was frustrating. I was led to believe that i only had to send documentation the first time i ordered with a credit card. I had difficulty understanding the representatives instuctions, and he seemed to get annoyed with that. Otherwise, service is good.

October 23, 2018

Jenie

S&H is too much & it takes 2 weeks to…

S&H is too much & it takes 2 weeks to received my order.

October 22, 2018

Jonathan

Wrong expiration date.

Wrong expiration date given prior to purchase. Company attempted to make up for misinformation but still made mistakes. At least they tried!!

October 17, 2018

Leanne

I havent noticed growth yet but it's…

I havent noticed growth yet but it's only been a week. I cant wait to see how beautiful my lashes will be. My friend that introduced me to this has really gorgeous lashes!!

October 17, 2018