Lynda
The products and prices are wonderful …
The products and prices are wonderful but it is always a hassle to pay by credit card. I was denied first in trying to pay on your website. I then contacted VISA thinking it was on there end. They said they had no record of me trying to pay to your company. I tried again and it failed. I then used your customer service and was given another page to pay. This went through but then VISA denied it so I had to contact VISA then I tried again and I think after a couple of tries, it went through. It took about 2 days to get the order complete. Surely there has to a better relationship with credit card companies so this does not have to such a hassle. Also why did my first attempts on your website fail and only after contacting customer service and given another page did it finally work?
January 03, 2018