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FAQs/HELP

How ADC service works

Step 1 – Navigating the website

The first step of the AllDayChemist is to determine if we have what you wish to order. You can do this by browsing through our US Brands , Generics or by simply using the search feature provided at the top of the page.

If you cannot find the product you want to order, please send us an e-mail to productenquiry@alldaychemist.com

We take the risk out of placing your order online. Just take a look at a few of our customer Testimonials

Step 2 – The Signup Page

Once the product is selected, press ‘add to cart’ button. This will open the 'Login / Register’ page. Here you can register as a new customer (by filling up your e-mail address) or login as an existing customer, if you already have an account with us. If you ever run into problems or have any questions when placing your order, be sure to contact us – we are available 24 hours a day 7 days a week to ensure that we are always there when you need us.

Step 3 – Dispensing Process

Upon receipt of your order details they will fulfill and ship the order as fast as possible, but you must be aware that there may be product backorders or processing delays depending on the demand at the time. Our goal is to ensure that you have the order within our delivery guidelines and if we cannot achieve this goal for whatever reason we will inform you so that we can agree on how to proceed next – even if it is providing you with a full refund. Customer satisfaction is very important to us so never forget that we are working around the clock to ensure that everything goes smoothly.

Step 4 – In the Mail

Once the pharmacy has shipped your order, they will update your account with the tracking and shipping details so that you may monitor the shipments until delivery. Please note that not every shipment is traceable, at least not right away. Shipments are generally traceable only after they have cleared your country's customs department.

Our pharmacy uses number of different shipping methods depending on where you reside and what products you are ordering. You should pay special attention to the date your order was shipped so that you can make an educated guess as to when it will be delivered. If the shipment has not arrived during our posted delivery times, then you should contact us so we can issue a trace and reship, or refund as per our guarantee.

Step 5 – Successfully Delivered

This is the final step to the AllDayChemist service process. You receive your product, we complete the service.

We absolutely love this step because it gives us so much pleasure in knowing that we have made such a difference in people’s lives. It is here that we encourage you to please send us a testimonial and tell all your friends and family about our online drugstore service so that we can help them too!

If for any reason your order of prescription drugs is not successfully delivered, we will of course reship free of charge or provide you with a 100% refund as per our satisfaction guarantee. We rely on satisfied customers who use ouronline drugstore to stay in business, so you can be rest assured that we will do everything in our power to keep you happy and smiling every step of the way.

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