Guarantee

AllDayChemist has a 100% Satisfaction Guarantee.

If for some reason, your order does not show up or is damaged in transit, we will ship you another package or issue you a full refund as per your request. If however, you received a partial order, we will issue you a full refund, and then charge your Credit Card again for the remaining balance (so you are fully refunded, and then charged only for the product (s) you received).

We will ask you to first allow 30 business days from the day the order was shipped. If after those 30 days, you have not received the package, or if you received any notification that your package was on hold or returned to sender, please send us a ticket (Refund Section) and we will take care of your request promptly. If the shipment is returned because no one claimed the package at the time of delivery, or the address provided at the time of placing the order is incomplete or incorrect, a charge of 50% of the order value will be applied. 

We charge 50% because, according to our policy, we do not use returned products; instead, fresh products will be dispatched to you.  We do not retain our clients' financial details, so you will need to contact us to settle the cost. If the consignment was returned to the pharmacy due to our fault, we will re-ship it at no additional charge. Please get in touch with us in either of the cases.

Please Note: If you have any queries regarding your transaction, please contact us by sending a mail (or ticket from the Support Section) or call us at +1-213-291-2588.